A Workflow application is a process where a case is opened and the application has the ability to process the case through the required steps to completion.

For example, you can have a workflow application that takes requests for information from your Internet site. The request can be routed to the appropriate queue based on the request type. Logic can then be used in the processing of each request type to provide distinct business rules.

A Workflow application can be installed as an internal only application on an Intranet, shared with your partners in an ExtraNet environment, or portions can be available over the Internet. The business rules that are enforced are your business rules.

Our developers have constructed many Workflow processing applications and have the ability to automate your business rules. Contact us to see how this can be implemented for your company.